Refund policy
Refund and Return Policy
At Akshun Foods (Raashan), we strive to ensure your satisfaction with every purchase. However, if you are not completely satisfied with a product you have bought from our website, we offer a hassle-free refund and return policy outlined below:
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Refunds:
- If you are not satisfied with a product, please return it to us within one day of receipt for a full refund.
- We regret that we cannot refund return postage costs for non-faulty products.
- Refunds for valid claims will be processed promptly via the same method or bank transfer used for the original purchase.
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Damaged or Unsatisfactory Products:
- While we make every effort to ensure products arrive in perfect condition, if you receive a damaged or unsatisfactory product, please contact our Customer Services within one day of receipt.
- Inform us about damaged product with necessary pictures and we will promptly send you a new product.
Please ensure that returned goods are accompanied by a note showing your name, the date of order, and the invoice number. Forward the package to our Customer Service Representatives at the address provided below:
Customer Services
Akshun Foods
A-04, Abu Asad Premises, Marol Military Road, Andheri East, Mumbai 400059
Email: dhriti@raashan.com
We are committed to providing you with a seamless shopping experience and ensuring your satisfaction with every purchase at Akshun Foods (Raashan). If you have any further questions or require assistance, please do not hesitate to contact us.